Frequently Asked Questions
WHERE CAN I BUY A PHYSICAL GIFT CARD?
Physical gift cards are now available for purchase at our restaurant.
WHAT AMOUNT CAN I LOAD MY GIFT CARD FOR?
You can purchase an e-Gift Card in the amount of your choice directly online. Sultan Ahmet Turkish Cuisine Gift Cards can be loaded at any denomination from $50 to $2.000 per card.
WHAT HAPPENS TO THE GIFT CARD IF IT IS NOT FULLY USED IN ONE PURCHASE TRANSACTION?
Once you have added a Gift Card to your account, it will be stored as a payment method. Your saved Gift Card will be automatically applied to your purchase until the value of the Gift Card is fully redeemed. A credit card or cash will be needed as payment for the remaining balance if your purchase exceeds the amount of the Gift Card.
WHEN WILL I RECEIVE THE E-GIFT CARD?
Your e-Gift Card will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most e-Gift Cards are sent within an hour of the purchase transaction.
HOW CAN I PAY FOR MY GIFT CARD?
For online orders, we accept MasterCard, VISA, and American Express.
CAN I EXCHANGE MY GIFT CARD FOR CASH OR GET A REFUND?
Gift Cards are non-returnable and non-refundable and cannot be redeemed for cash, or used to purchase additional gift cards.
DO SULTAN AHMET TURKISH CUISINE GIFT CARDS EXPIRE?
There is no expiration date on your Gift Card.